Tower Air Fryer Recall 2025: Fire Hazard Warning Issued – Complete Guide
On 8 April 2025, the UK’s Office for Product Safety and Standards (OPSS) issued a recall for four Tower air fryer models due to an overheating defect that can ignite during use. If you own a Tower air fryer recall whether from Argos, Tesco, TK Maxx, Homesense, or another retailer, read on to learn how to check your model, understand the hazards, and secure a refund or replacement.
Table of Contents
Why This Recall Matters
Air fryers have become a kitchen staple, prized for quick, low‑oil cooking. However, a manufacturing fault in certain black Tower models allows internal components to overheat, posing a serious fire hazard. Understanding the full recall process, your rights, and safety best practices ensures you protect your home and loved ones.
1. Affected Models & Where They Were Sold
| Model Number | Capacity & Type | Retailers |
|---|---|---|
| T17023 | 2.2 L Manual Air Fryer | Argos, B&M Bargains, DID, Poundland, Robert Dyas, Tesco, Tower Housewares website |
| T17061BLK | 4 L Manual Air Fryer (Black) | Same as above |
| T17067 | 4 L Digital Air Fryer | Same as above |
| T17087 | 2 L Compact Manual Air Fryer | TK Maxx, Homesense |
Note: All affected units were manufactured between January 2022 and April 2023 and sold in the UK and ROI.
2. Understanding the Fire Hazard
How the Defect Occurs
Trading Standards found that the connector on the fryer’s heat pad may melt, causing wires to short and plastic parts to ignite. This defect violates the Electrical Equipment (Safety) Regulations 2016.
Reported Incidents
Since late 2024, multiple UK households reported burning smells, smoke, and minor scorch marks around the fryer during normal use. While no injuries have been confirmed, the risk of fire and electric shock is real.
Regulatory Context
Under OPSS recall 2503-0044, Tower is legally required to alert end‑users and facilitate returns. Their voluntary recall underscores a commitment to customer safety despite a “low‑risk” classification by Trading Standards
For details on product safety obligations in the UK, see the OPSS product recall guidance.
3. How to Check If Your Air Fryer Is Recalled
- Unplug & Inspect: Ensure the fryer is off and cool.
- Locate the Rating Label: On the underside or rear of the unit.
- Match Model Number: Confirm it’s T17023, T17061BLK, T17067, or T17087.
- Verify Purchase Details: Check your receipt or retailer’s records for dates between Jan 2022 and Apr 2023.
If uncertain, contact Tower customer service at 01923 473561 (UK) or 01 2476126 (ROI), or email customerservice@tjxeurope.com.
4. Step‑by‑Step Recall Process
- Cease Use Immediately: Do not attempt DIY repairs.
- Visit the Recall Page: Register your details at Tower Housewares, from here.
- Choose Your Remedy: Opt for a full refund, voucher, or replacement unit.
- Return the Unit: Drop off at any retailer location or arrange a free courier pickup.
- Receive Confirmation: Expect a refund or replacement within 10–14 days.
Tip: Keep a photo of your rating label and proof of purchase (if available) to speed up the process.
5. Refunds, Replacements, and Your Rights
- No Receipt? No Problem: Major retailers (Argos, Tesco, TK Maxx) often accept returns without a receipt. citeturn1search4
- Extended Return Window: All returns are accepted through at least July 2025.
- Replacement Models: Some customers receive an upgraded Tower air fryer with enhanced thermal safeguards.
- Consumer Protection: Under UK consumer law, you’re entitled to a safe product or a full refund.
6. Case Studies: Real‑World Recall Experiences
Case Study A: Quick Refund at Homesense
– Situation: A buyer at Homesense detected smoke from model T17087.
– Action: They contacted customer service, submitted a photo, and returned the fryer in‑store.
– Outcome: A full refund was issued on the spot, and no receipt was required.
Case Study B: Replacement via Online Claim
– Situation: A family ordered T17067 online from the Tower website.
– Action: Registered on the recall page, mailed back the fryer using a prepaid label.
– Outcome: Received an upgraded 2024 Tower model with improved safety features within two weeks.
7. Comparing Recalled vs. Safe Air Fryer Models
| Feature | Recalled Models | Enhanced Replacement Models |
|---|---|---|
| Thermal Cut‑Off Protection | None | Auto‑shutoff at 250 °C |
| Heating Element | Single coil | Double‑coil with ceramic coating |
| Build Material | Standard plastic | High‑temp glass‑reinforced polymer |
| Warranty Post‑Recall | Voided | 3‑year extended limited warranty |
| RRP | £30–£50 | £60–£80 |
8. Advanced Safety Tips
- Placement: Use on a stable, non‑flammable surface at least 10 cm from walls.
- Ventilation: Ensure the unit’s vents are unobstructed to prevent heat buildup.
- Routine Inspection: Check power cords and plugs for signs of wear or melting.
- Supervision: Never leave the fryer unattended during operation.
- Smoke Alarms: Test and maintain kitchen smoke detectors monthly.
For broader appliance safety advice, see Electrical Safety First’s guide to preventing appliance fires.
9. Related Reading
For expert tips on selecting safe, high‑performance kitchen appliances and lighting, see our guide:
How to Choose the Best Appliances and Lighting.
10. Frequently Asked Questions
Q: Which Tower air fryer models are recalled?
A: Models T17023, T17061BLK, T17067, and T17087 sold Jan 2022–Apr 2023.
Q: How do I check if my fryer is part of the recall?
A: Match the model number on the rating label and confirm the purchase date.
Q: Can I return the fryer without proof of purchase?
A: Yes, most retailers allow returns without a receipt—contact your retailer for details.
Q: Who do I contact for customer service?
A: Call 01923 473561 (UK), 01 2476126 (ROI), or email customerservice@tjxeurope.com.
Conclusion
The Tower air fryer recall 2025 underscores the importance of appliance safety and consumer vigilance. By identifying affected Tower air fryer models, understanding the fire risk, and following the recall process, you can secure a refund or safer replacement—protecting your home from potential hazards. Stay informed, prioritize safety, and choose appliances with robust safety features to ensure peace of mind in your kitchen.
